When it became clear that we’ll do the Puppy School online (due to the lockdown) I was a bit sceptical, to be honest. However, Michelle’s class was not only relaxed but also very informative and helpful in making us understand how our puppy processes information and how to get her do things and how to work with her. Michelle sends notes and short video clips from the lesson and these help in practicing at you own pace (especially if the puppy was not very cooperative during the lesson!). She also keeps you engaged until the following session with little challenges and fun homework (eg researching the breed and find different bits of information). She’s available for questions outside the lessons (she’s very knowledgeable!), which is a big bonus if you struggle with a particular issue. Drawing the line, it didn’t matter at all that it was online: the class was a great learning experience for both our dog and ourselves!